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How We Handle Your Personal Data

At pavillon88, your personal data belongs to you — we collect only what is needed to run your account, process deposits through Touch 'n Go, GrabPay, Boost dan…

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pavillon88 How We Handle Your Personal Data
HUBUNGI PASUKAN PRIVASI

Reach Us About Your Privacy Rights

If you want to access, correct, or remove the personal data we hold on your account, our privacy support team is available around the clock.

E-mel Privasi Send a written request to our dedicated privacy address at [email protected].
Live Chat Open the chat widget on pavillon88.net to speak with a support agent any time…
Borang Dalam Akaun Log in to your account, go to Settings, then Privacy, and submit a data…
CARA KAMI MELINDUNGI DATA

Data Handling, Cookies and Account Security

We apply several layers of technical and procedural controls to protect the data attached to your pavillon88 account.

Penyulitan Data Semasa Penghantaran

All data exchanged between your device and pavillon88.net travels over TLS 1.2 or higher. This applies to login sessions, deposit flows via Touch 'n Go or GrabPay, and every form submission on the site.

Dasar Kuki dan Pilihan Anda

We use functional cookies to keep your session active and analytical cookies to understand how pages are used. You can adjust cookie preferences at any time through the cookie banner or your browser settings without affecting core account functions.

Keselamatan Akaun dan Log Masuk

Your account is protected by password hashing and optional two-factor authentication. Suspicious login attempts from unrecognised devices trigger an automatic email alert to your registered address so you can act immediately.

Tempoh Penyimpanan Data

Active account data is retained for the lifetime of your account. Following account closure, we hold records for the minimum period required under applicable Malaysian financial and data protection rules, after which they are securely deleted.

Perkongsian Data dengan Pemproses Pembayaran

When you deposit via Boost, FPX or any other supported method, only the transaction identifiers needed to process and reconcile that payment are passed to the processor. We do not share browsing history or game activity with payment partners.

Cara Meminta Perubahan pada Data Anda

Submit a data correction or deletion request through live chat, email, or the in-account privacy form. We verify your identity first, then complete the change within 72 hours and send a confirmation to your registered email address.

Your Questions About Our Privacy Policy

Here are the questions we hear most often about how pavillon88 manages personal data. If yours is not listed, reach out through live chat or the privacy email address and we will get back to you within 72 hours.

We collect your name, email address, date of birth, and the contact details you provide during registration. When you make a deposit, identifiers associated with your chosen payment method — such as Touch 'n Go or GrabPay — are also recorded to process and reconcile that transaction.

We do not sell or rent your data. We share limited information only with payment processors to complete transactions and with technology providers who help us operate the platform, all of whom are contractually bound to protect your data under the same standard we apply.

Log in, go to Settings, then Privacy, and submit a data access request. Alternatively, email [email protected] with your registered address and the request type. We verify your identity first, then deliver a copy of your data within 72 hours.

Yes. Submit a deletion request through the in-account privacy form, live chat, or email. We will remove your data from active systems after verifying your identity. Some records may be retained for the minimum period required by applicable Malaysian law before permanent deletion.

After your account is closed, we retain records for the minimum period required under applicable Malaysian financial and data protection obligations. Once that period ends, your data is securely and permanently deleted from our systems.

We use functional cookies to maintain your login session and analytical cookies to see which pages are visited most. You can manage or withdraw consent for non-essential cookies through the cookie banner or your browser settings at any time without disrupting your account access.

This policy applies to all accounts where local law permits access to pavillon88. Malaysian data protection requirements inform our retention periods, consent practices, and your right to access or erase data. Where local law sets a stricter standard, we follow that standard.

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